Cancellation Policy:

Snappshoppy.com offers the order cancellation policy only when before product shipment. Shipping expenses are non-returnable after the order is dispatched.

Snappshoppy.com has multiple options to cancel the order after placing an order. You can call and cancel the order at any time. Likewise, you can appeal for order cancellation through our mail at support@snappshoppy.com.

After receiving the affirmation from a buyer, we will verify and cancel an order as the buyer requested.

Return Policy:

Snappshoppy.com return policy is applicable only for five days after receiving the shipment. On the off chance that it is surpassed by over five days, we can’t offer you a return or refund as per our policy.

Eligibility Criteria for Return Policy:

If you obtain the product in an awful condition or fallacious product you have an eligibility to return your product. No additional charges will be deducted from your end.

Raise a return request mail to support@snappshoppy.com with Order Id and snap of the deficient product and we will escalate a mail to the quality check team. They will review the mail and process for return.

Return product ought to be unexploited till our delivery partner come for a pickup to your place and it ought to be in the same condition that you received it. Furthermore, it ought to be in the original package with an invoice copy.

In some cases, we don't have a pickup service in your location you would have to self-ship the product for reverse shipping. Finally, share the consignor copy with us for our reference.

What are the items eligible for return/replacement?

The following non-perishable items are eligible for return/replacement as follows:

• Apparels
• Appliances
• Bags & Luggage
• Footwear
• Furniture
• Mobiles
• Sports, Fitness & Outdoors
• Stationery& Office Equipment

What are the items not eligible for return/replacement?

The following perishable items are not eligible for return/replacement as follows:

• Auto Accessories
• Baby Care
• Beauty & Personal Care
• Books
• Food
• Footwear Accessoriesinformation/cancellation_refund_policy
• Handkerchiefs
• Health Wellness & Medicine
• Household Essentials
• Nutrition & Supplements
• Perfumes &Fragrances
• Socks
• Safety Products

Refund Policy:

When we receive the returned product, we will send an email affirmation that we have gotten your returned product back. Our quality check team will probe the returned product and inform you about the endorsement or rejection of your refund.

If you have obtained the refund approved confirmation via email/WhatsApp from our end. Refund will be automatically processed to your bank account within 5-7 business days.

If you haven’t received the refund payment, initially check your bank account statement. Next, contact your bank. Refund processing time will be processed only through business days. There is often some processing time that may vary for a refund payment to reflect in your account.

If you have tried all the above possibilities and still you have not received your refund payment, please contact our customer support team at +91-9360069684 or raise your refund queries to our mail at support@snappshoppy.com.

Exchange Policy:

Generally, the exchange policy does not apply to our platform. Snappshoppy.com only replaces an item if they are flawed or harmed in delivery. Some certain incidents that you need to exchange for the flawed or damaged product, kindly send an immediate solicitation mail to support@snappshoppy.com.

We will check the stock availability with our warehouse team for your required product. If stock is available for your order, the exchange is possible. In case out of stock for that required product, an exchange is not possible for your order.