Frequently Asked Questions

What is Snappshoppy.com?

Snappshoppy.com is one of the best shopping portals for buyers and also helps to promote the products online for sellers. Here is the only platform you can able to purchase top-notch products and promote your brands effortlessly.

How to buy the products from snappshoppy.com?

Snappshoppy.com provides both online and offline shopping for buyers. If would you like to purchase the product online you can directly buy it through our website or else, you can buy it offline like "Get Best Price" & "Get Wholesale Price" our client assistance delegate will get back to you very shortly.

How to buy the products from snappshoppy.com?

At last, if you need to order the product immediately you can call and book your order at +91-9840058332 or send your requirements to our email at sales@snappshoppy.com.

What is a ‘Get Best Price’ term mean?

'Get Best Price' term alludes to when you visit our product page you can able to get the ideal price for a particular product from us.

What is a ‘Get Wholesale Price’ term mean?

‘Get Wholesale Price’ term refers to when you visit our product page you can able to get the best discount price of a specific product or multiple products for bulk purchase from us.

To whom wholesale price features will be satisfactory?

Wholesale price will be more appropriate and valuable for traders, retailers, wholesale suppliers, corporate offices, manufacturing industries and industrial suppliers.

How can I know about the status of my order?

To know about the exact status of your order, you can contact at +91-9360069684 and know about the order detail or when we dispatch the product, we will send you an email/WhatsApp/SMS confirmation for your reference.

How long does it will take to deliver my ordered products?

Generally, we will deliver the products within 5-7 business days of placing the order. Once you confirm the order, you will receive the order details on your registered email ID and phone number.

Whether can I choose my shipment mode as per my requirement?

Yes, you can pick the shipment mode according to your necessity. We will organize and take care of your item package along with the shipment mode.

Is it possible to order ‘out of stock’ or ‘temporarily unavailable’ product?

No, it’s not feasible to order ‘out of stock’ or ‘temporarily unavailable’ products from our website. But we have multiple options to order ‘out of stock’ or ‘temporarily unavailable’ products.

You can choose the notify me option from our website or call and book your order at +91-9840058332 for an ‘out of stock’ or ‘temporarily unavailable’ product. When the stock is available once again, we will inform you regarding the purchase.

How to return/replace my product?

To return/replace your product, follow these fundamental steps:

Go to My Orders and view your order id for which product you ought to return/replace
Go to the product returns page
Fill in the details
Choose the reason for return and submit it and you can view your return status and updates at any time using your login control.

What is the time period will take for my replacement product?

To replace your product, we will begin the replacement within 24 hours after receiving the original product from your end. We will notify you an email/WhatsApp/SMS with the replacement details and delivery dates.

How can I exchange my product?

According to our policy, we are not having the option to exchange your product. But in some cases, depending upon the selected product and stock accessibility, and if the vendor is accepted our solicitation, we can process to exchange for your product.

Which products are eligible for return and non-return?

The following products are eligible for return request such as Auto Accessories (Helmets, Car Kit, Media Players etc.), Books, Electronics, Exercise & Fitness Equipments, Furniture, Home, Large Appliances, Lifestyle, Medicine, Mobiles, Musical Instruments, Small Home Appliances, Sports Equipments, Stationary, Toys and rest of the items are non-returnable.
How to cancel my order?

To cancel the order on snappshoppy.com, you must visit our website and login to your account and select "My Orders".

Below your order history, you can able to view the list of all your orders.
Select the order which you wish to cancel and click on ‘Cancel an Order’ button.
Select your reason for cancelling an order and also describe the reason in the comment section and submit it.

How long does it will take to refund for my returned products?

Once we receive your returned product, the refund will be initiated within 1 - 2 business days and refund will be credited to your bank account.

In case the payment is made by Credit/Debit Card, Net Banking, UPI Payment or Third-Party Wallet, you may get the refund within 7 to 15 business days. Kindly note that there may be delays in refund as they're handled by the Bank.

In case of any query related to a refund, please call our customer service desk at +91-9360069684 or email us at support@snappshoppy.com.

In how many days we can expect the refund for my cancelled order?

If you have successfully cancelled your order before the order dispatched. Your order will be cancelled successfully from our end. We will commence a refund within 2-3 working days.

For Postpaid Order, you can expect the refund through an NEFT transfer or Gpay or PhonePe as per customer necessity within 24 hours.

For Prepaid Order, you can anticipate the refund through a card/bank account within 7-10 business days.

What is five days simple return policy providing from snappshoppy.com?

We provide five days simple return policy to replace/return your product within five days of delivery. To peruse more on this return policy 'Click here'.

Whether is it secured to use snappshoppy.com?

Yes, our website is definitely more secured to use. To know more insights concerning our site security, you can check out our protection strategy here.

Is it 100% reliable shopping portal to buy a product from snappshoppy.com?

Yes, we are a 100% reliable shopping portal to buy a product from us.